Shipping policy

### Legal Notice / Imprint

**1. Website Ownership & Contact Information**
This website (vortexnook.store) is owned and operated by Vortex Nook. For any inquiries, customer support requests, or business matters, please contact us using the information below:
* **Brand Name:** Vortex Nook
* **Customer Support Email:** [ kukirizamariam8@gmail.com ]
* **Business Hours:** Monday – Friday, 9:00 AM – 5:00 PM (EAT)

**2. Business Operations & Digital Hosting**
Vortex Nook operates as an independent digital storefront specializing in luxury novelty lighting and home decor. Our online infrastructure is powered and securely hosted by:
* **Hosting Provider:** Shopify Inc.
* **Address:** 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada
* **Website:** www.shopify.com

**3. Intellectual Property**
All original brand layouts, imagery, product copy, and graphics displayed on this storefront are protected by international intellectual property laws. Unauthorized reproduction, modification, or distribution of any site media without explicit written consent is strictly prohibited.

**4. Online Dispute Resolution (ODR)**
The European Commission provides a platform for online dispute resolution, which you can access here: https://ec.europa.eu/consumers/odr. Please note that we are committed to resolving any client concerns directly via our customer support email listed above.